Terms and Conditions

General Terms and Conditions

Thank you for choosing Dragonfly Mechanical. Please read these terms and conditions carefully before using our services. By engaging our services, you agree to be bound by these terms and conditions.

1. Services

Dragonfly Mechanical provides HVAC, plumbing, and water heater services for residential and commercial properties. Our services include installation, maintenance, repair, and replacement of heating, cooling, ventilation, and plumbing systems.

2. Scheduling and Appointments

We strive to provide timely service during our scheduled appointments. However, due to the nature of our industry, technicians may be delayed due to emergency calls or previous appointments running longer than anticipated. We will make every effort to notify you if there are any changes to your scheduled appointment.

3. Estimates and Pricing

All estimates provided are based on the information available at the time and may be subject to change if additional issues are discovered during service. We will notify you of any significant changes in pricing before proceeding with work.

4. Payment Terms

Payment is due upon completion of services unless otherwise arranged in advance. We accept cash, checks, and major credit cards. Financing options may be available for qualifying customers on larger projects.

5. Warranties

Our workmanship is guaranteed, and manufacturer warranties apply to all equipment and parts installed. Please ask your technician for specific warranty information related to your service.

6. Cancellation Policy

We request at least 24 hours' notice for any appointment cancellation. Late cancellations or missed appointments may result in a service fee.

7. Customer Responsibilities

Customers are responsible for providing clear access to work areas and ensuring that the property is safe for our technicians to perform their duties. Any permits required for work will be obtained by Dragonfly Mechanical unless otherwise specified.

8. Liability

Dragonfly Mechanical carries comprehensive liability insurance. However, we are not responsible for damage resulting from pre-existing conditions, acts of God, or issues beyond our control.

9. Privacy Policy

We respect your privacy and protect any personal information collected during our business relationship. Your information will not be shared with third parties except as required to complete your service.

10. Text Messaging Terms

By providing your mobile phone number, you consent to receive text messages from Dragonfly Mechanical. Types of messages you may receive include: appointment reminders, service confirmations, dispatch notifications, billing notifications, job completion surveys, and promotional messages. Message frequency may vary. Message and data rates may apply.

Reply HELP for help. Contact us at [email protected] or (816) 320-5625 for support. Text STOP to unsubscribe at any time.

11. Changes to Terms and Conditions

Dragonfly Mechanical reserves the right to update these terms and conditions at any time. The current version will always be available on our website.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

Dragonfly Mechanical
3004 US-40 Suite C
Blue Springs, MO 64015
Phone: (816) 320-5625
Email: [email protected]

Last updated: March 18, 2026