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When we introduced Dragonfly Mechanical as our new brand name, we got so many questions. We were pleasantly surprised by the number of folks who were interested in where the name came from and why we selected something so different from what’s typical in the HVAC world.
Well, that’s exactly it. We wanted our brand name to stand apart from the ‘comforts’ and ‘climates’ and ‘experts’ the same way our customer service approach stands apart. We’re a different kind of company, and we wanted a different kind of name.
Deep in thought about what that name might be, company president, Will Green, was visited by a dragonfly – landed right on his hand – prompting a quick Google search. It turns out some of the many themes surrounding dragonflies are transformation, adaptability, strength and joy. And an idea was born. When he called his son, Austin, to share his inspiration, he was met with a bit of skepticism. Then, as they were talking it through, a dragonfly landed on Austin’s windowsill. Coincidence? Who knows but it tipped the scales!
With 25+ years in the trades our family-owned and -operated company has provided families across the Kansas City metro with the kind of craftsmanship and customer service that can’t be found anywhere else. Our rebrand marks an exciting milestone, affirming our commitment to innovation and growth while preserving the old-fashioned values that have defined us.
At Dragonfly, "Doing it right, Making it easy." isn't just a slogan; it's the philosophy behind everything we do. We understand that a malfunctioning HVAC system falls somewhere between a hassle and a nightmare. That's why our primary goal in every interaction is to provide the most seamless resolution possible.
We measure success by the satisfaction of our customers, not by the number of systems we sell. When our neighbors feel like their trust in Dragonfly is well-placed, that’s success. When we alleviate hassle rather than add to it, we’ve won. In an industry that too-often misses the mark, we stand apart.
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